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Documentation

Each shipper is required to present a Pacific Transfer Bill of Lading (BOL) at the time of delivery for each destination that is being shipped to (no other BOLs will be considered valid for shipping with Pacific Transfer).

  • If you are delivering product for more than one consignee, then a BOL will need to be completed for each consignee.
  • Example: Purchase Order number 8800123456 calls for 23 cases for Hilo and 22 cases for Kona. The shipper must present one BOL for 23 cases for Hilo and one BOL for 22 cases for Kona.
  • If the shipper would like a signed copy of the BOL, then the shipper must present two (2) copies of each BOL for signature.
  • Pacific Transfer will sign one copy and return it to the shipper’s delivery agent or driver and retain a second copy to be forwarded with the shipment

The Bill of Lading will need to contain the following information:

  • Shipper name and address
  • Consignee name and address
  • Payment method
  • Service type
  • Bill to Party name and address
  • Shipper Reference Number(s) and Purchase Order Number(s)
    - If multiple purchase orders are being shipped to one store, then all purchase order numbers will need to be clearly listed on the BOL.
  • Shipper should clearly note (stamp, label, write, etc) any special handling requirements directly on each BOL. Examples:
    - Do Not Stack
    - Stow away from…
    - Top Load only
    - Refrigeration Required (state temperature that must be set)

Hazardous Information

*Pacific Transfer is not currently accepting hazardous materials for the Neighbor Islands*

  • All hazardous shipments must be presented with hazardous documentation in accordance with federal regulations.
  • All hazardous documentation must clearly state the following (at a minimum):
    - Proper shipping name prescribed for that material in column 2 of the Code of Federal Regulation 49 (49 CFR) table 172.101.
    - Hazard class or division prescribed for that material in column 3 of the Code of Federal Regulation 49 (49 CFR) table 172.101.
    - Identification number prescribed for that material in column 4 of the Code of Federal Regulation 49 (49 CFR) table 172.101.
    - Packing group, in Roman numerals, prescribed for that material in column 5 of the Code of Federal Regulation 49 (49 CFR) table 172.101, if any. The packing group may be preceded by the letters “PG” (e.g. PG II)
    - The total quantity, including the unit of measurement, of the hazardous material covered by the description (e.g., “800 lbs”, “55 gal”)
  • Pacific Transfer’s BOL “Shipper Certification” statement must be signed by the shipper.
  • Shipper must provide on the BOL a 24-hour emergency contact phone number to be used in the case of a hazardous incident or spill.
  • This is only a sampling of information as required by 49 CFR. Pacific Transfer strongly recommends that all shippers of hazardous cargo research and review all applicable federal regulations and take steps to move toward compliance immediately.
  • The supplier is responsible to review their current documentation to ensure they are in compliance with all Federal regulations.
  • Pacific Transfer will not accept hazardous cargo without appropriate documentation and will not to be held liable if a supplier is not in compliance with all federal regulations.

Refrigerated Information

*Pacific Transfer is not currently accepting refrigerated materials for the Neighbor Islands*

  • All refrigerated shipments must list the applicable refrigerated temperature required for shipping.
  • Documentation should clearly note cargo requires refrigerated service and is perishable.

Freight Labeling and Preparation

Each shipper is required to properly label and prepare for transport all freight presented to Pacific Transfer.

  • If product is to be received as a loose piece count (e.g., 24 cases), then each box/carton/piece is to be clearly labeled on at least one side (not on the top) of each piece.
  • Each label is to contain the following information:
    - Shipper name and address
    - Consignee name and address
    - Purchase order/reference number(s) if applicable.
    - Example: Shipper presents to Pacific Transfer one BOL accounting for six (6) purchase orders on three (3) shrink-wrapped pallets. Shipper should place on each pallet at least one label stating Shipper name and address, Consignee name and address, and all six purchase order numbers.
  • All boxes/cartons used for shipping must be in good condition and properly sealed.
  • All boxes/cartons should also be labeled with any applicable special handling requirements (Do not stack, This end Up, etc)
  • If product is to be received as a pallet count (e.g., 2 plts), then each pallet is to be securely shrink-wrapped and clearly labeled.
  • Shrink-wrap should completely cover (including over the top if possible) all product stacked on the pallet.
  • Multiple layers of shrink-wrap should be applied to ensure pallet stays intact during transit.
  • Freight MUST be shrink-wrapped TO the pallet to prevent the freight from shifting off the pallet in-transit.
  • The pallet should be stacked securely and evenly.
  • If possible, pallets are not to be stacked outside the following dimensions:
    - 48” L x 40” W x no more than 45” H or
    - 48” L x 40” W x no less than 90” H
  • All pallets are required to be clearly labeled. The labels should be at least 4” x 6” and be placed on more than one side of each pallet.

Hazardous Labeling

*Pacific Transfer is not currently accepting hazardous materials for Neighbor Islands*

  • The supplier is responsible to review their current packaging to ensure they are in compliance with all Federal regulations.‍
  • Pacific Transfer will not accept hazardous cargo without appropriate marking and labeling and will not be held liable if a supplier is not in compliance with all federal regulations.
  • All hazardous shipments must be presented properly marked and labeled in accordance with federal regulations (49 CFR, sub-part D, section 172.300)

Shrink-Wrap

If shipper brings loose cartons or items to Pacific Transfer with the intention of palletizing and shrink-wrapping for presentation to Pacific Transfer, then the shipper is required to provide their own shrink-wrap. There will be an additional charge for Pacific Transfer to supply shrink-wrap.

Mixed Pallets

If shipper presents to Pacific Transfer a pallet that contains shipments for more than one consignee, then the shipper shall be responsible for sorting and segregating the mixed pallet prior to presenting and prior to Pacific Transfer accepting the product for shipping.

Receiving Cut-offs

Destination

Dry Cut-off

Refrigerated Cut-off

Barge Sails (Scheduled)

Cargo Arrives (Estimated)

Kona

Tuesday
2pm

No Receiving

Thursday PM

Tuesday Am
(Store Delivery)

Kahului

Tuesday
2pm

No Receiving

Thursday PM

Tuesday Am
(Store Delivery)

Hilo

Thursday
2PM

No Receiving

Saturday PM

Tuesday Am
(Store Delivery)

Lihue

Tuesday
2pm

No Receiving

Thursday PM

Tuesday Am
(Store Delivery)